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Effective Communication with Employees

Clear and effective communication between employers and employees is the key to a successful team. When employees come to an understanding of department goals, when they believe their manager values their input, they become motivated and productive at work. As an employer, how you communicate with your employees will affect both your and their performance. Here we explain why effective communication is so important.

Why Communicating Effectively with Employees so Important?

It is important for ensuring that the team understands your expectations as an employer and meets shared goals.

Few Benefits of Good Communication:

  • Trust is built
  • Respect is earned between you and your team
  • It helps employees to perform at their highest potential
  • It keeps employees motivated
  • Employees become more engaged
  • Completion of projects accurately
  • Completion of projects on time
  • Keeping the team informed
  • It will avoid confusion and misunderstandings

There are ways you can Communicate Effectively with Employees.

Here below are several things to do to improve communication in the workplace between you and employees:

  1. Be Approachable – Your staff should feel comfortable approaching you with concerns. Let them know they can talk to you at any time they need to. Maintain a positive attitude, with your body language and nonverbal communication. Acknowledge employees rather than rushing, even if you are busy.
  2. Communicate Clearly – Your language and tone can help you deliver messages to your employees clearly, either in person or via email. Easy to understand words instead of technical language will avoid confusion. Have meetings regularly, and plan what you want to say and how to say it.
  3. Update your Team/Employees – Normally when employees are busy working on their daily tasks, they might not be aware of broader projects. Remove the barrier between management and staff by giving your team updates. Let them know which projects were successful and which ones were not. If there is a reorganizing of roles or new products launch kindly inform your employees before they hear about it through a company email. Updating your team on business matters helps with gaining their trust.
  4. Encourage Feedback – Let your employees know how you value their opinions through feedback. You can create an anonymous suggestion box where they can share their thoughts without being judged. Send your team occasional employee surveys asking them if they understand their responsibilities and what you can do, or what the organization can do to communicate better. While maintaining a balance between critical and positive advice, give your employees feedback as well. Make it known to them how they are performing, which areas they can improve, and all things they have done well recently. Recognize small achievements in private and during team meetings
  5. Understand your Staff – Know your employees so you can be able to understand their needs. Ask questions to learn more about them and show empathy when they ask for help or when they face challenges.
  6. Be Open and Honest – If you demonstrate and encourage open communication, you will earn your employee’s trust and they will feel valued by the organization. Be honest and transparent about your expectations. Comfortably tell your employees about the strategies that work and the ones that do not work. You will find solutions as a team by encouraging employees to assess things that are not working, and they will feel involved in the process. Be honest about the organization’s success and financials if the company allows it. Knowing how the company is performing and which areas need improvement will be appreciated by employees. Let your employees be open too and ask them to share their opinions as well.
  7. Meet Regularly – Have regular team meetings to encourage communication and sharing of information with employees. Weekly meetings are crucial to:

  • Talk about challenges
  • Problem Solving
  • Progress discussion on projects
  • Goal setting
  • Providing feedback
  • Answering questions
  • Make sure your employees understand their responsibilities
  • Providing updates

Keep meetings short so that employees find them helpful instead of time-consuming.

8. Meet Individually – Schedule one-on-one meetings with each member of your team. They will be more open to sharing ideas and giving feedback in a private session than in a group. Individual meetings show your team that you value their opinions. It is an opportunity to connect with your employee on a personal level.
9. Listen – Listening is an important skill that will make your employees feel appreciated. Try paying attention to what your employees’ saying and fully understand what they are communicating, including:
10. Be Responsive – Act on what your employees are communicating with you to show you take their concerns seriously. Follow up on verbal conversations on the important points. If you promise them you are going to do something, then do it. Responsive employers make employees feel heard and appreciated.

  • Asking open-minded questions
  • Using body language e.g., eye contact
  • Showing concern
  • Summarizing what the employee told you to show you do understand
  • Responding with affirmations

Keep meetings short so that employees find them helpful instead of time-consuming.


July 20


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